Support toh theek tha lekin onboarding mein kuch kami thi
Main kaafi excited thi jab main WFHI ka software lena shuru kiya, par shuruat mein thoda wait karna pada before I was fully set up for using the calling tools and database. Jo training sessions diye gaye they, they useful the par lagta hai kuch important cheezein clear nahi hui immediately. Matlab, telephonic support pe call kiya toh they were helpful, par shayad onboarding flow mein thoda jaldi clarity mil jati toh mujhe jyada confidence hota. Baad mein jab sab samajh aaya, toh software smooth chal raha hai, aur automatic updates bhi timely aate hain, jo bahut acha hai. Invoice aur payment process clear thi, bhale hi thoda detailed tha, par manage ho gaya. Overall, main impressed hoon, sirf itna ki initial set up thoda zyada time le raha tha, aur mujhe koi quick start guide kare toh acha hota. Waise to support team continuously answer karti rahi, par feeling yahi thi ki starting mein thoda aur streamlined experience chahiye tha. Phir bhi, main ise continue karungi kyunki baaki sab features kaafi achhe hain aur kaam sahi se karte hain.