Support toh theek tha, baki sab thoda disappointing tha
Main support ke baare mein shuru mein confident thi, kyunki response time thik tha aur basic doubts clear kiye gaye. Lekin jaise jaise maine deeper issues ki taraf jaana chaha and training ko lekar kuch questions hue, support waisa helpful nahi raha. Dialer mein kuch problems thi, jiska solution dena slow tha. Database feature kaafi accha laga, par software updates ke baad kuch functionalities thodi confusing ho gayi. Training sessions samajh lene mein madad nahi ki aur onboarding process bhi thoda ajeeb tha, jaise ki clear instructions nahi mil rahe the. Invoice aur payment process clear aur smooth hi tha, usmein koi dikkat nahi. Overall, support ka ek acha pehlu tha jab simple issues the, lekin jab complexities aayi toh confidence thoda kam ho gaya. Lagta hai ki communication mein improvement ki zarurat hai, tabhi poora system smoothly chalega.