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WFHI review

Support toh tha, par wo help bar bar chahiye thi

2 out of 52 of 5Verified purchaseSupport and communication

Support toh tha, par wo help bar bar chahiye thi

Mujhe laga ki support team ki response time theek thi, aur woh polite bhi the jab maine dialer related problem bataya. Lekin ek baat jo thodi disappointing thi woh yeh thi ki bar bar mujhe unki madad leni padi, jab bhi kuch unexpected issue aata tha. Main chahti thi ki training aur software thoda zyada user-friendly ho taki mujhe baar-baar call karne ki zarurat na pade. Jab automatic updates aaye toh kuch features change ho gaye, lekin us changes ke baare mein zyada information nahi mili, jis se mujhe software ke use mein confusion hua. Payment aur sign-up process normal tha, par mujhe lagta hai ki agar support thoda proactive hota, mujhe agle baar itni help lene ki zarurat nahi parti. Overall, jo moment tha jab dashboard theek se kaam kar raha tha, woh accha tha, par poora experience thoda exhausting bana deta hai jab baar-baar mujhe unki assistance chahiye padti hai.

Saumya AgarwalUttar Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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