Support toh sahi laga lekin thoda timing thoda ajeeb tha
Support ka response toh acha tha, especially jab main apne kaam ke dauran call kiya. Wo quickly samajh gaye meri problem aur solution bhi diye bina zyada delay ke. Lekin sabse bada surprise toh ye tha ki support hours meri working hours se thoda mismatch karte the. Kabhi kabhi main jab late evening mein call karta tha, toh support available nahi hota tha, jis se kaam ruk gaya tha. Mujhe laga tha ki thoda flexible time zones cover karenge, par shayad woh nahi hua. Lekin jab active support mila, toh kaam achhe se ho gaya. Dialer aur database jo training mein sikhaaya gaya tha, woh practical kaam mein bhi theek se fit baitha. Overall, support ka level accept kar sakta hoon, par agar timing thodi aur practical hoti to bohot behtar hota. Jo customer unke normal hours ke andar ho, unke liye ye bahut upyogi hoga. Main expect nahi karta ki perfect ho, par yeh thoda zyada time chahiye tha mere liye.