Support toh okay tha, lekin zyada kuch samajhna pada khud se
Support aur communication ka issue tha mera jab main WFHI software ke through kaam kar raha tha. Jo telephonic support available tha, us mein jo baat achhi lagi woh yeh thi ki response mila tha jab contact kiya, par zyada help toh khud se hi samajh kar leni padi. Documentation acchi thi, par jab complex issues aaye toh support se zyada mere efforts lage situation samajhne mein. Training sessions theek the, lekin fir bhi jab actual use kar raha tha dialer aur database features, toh kabhi kabhi feeling thi ki agar quick detailed guidance mile toh better hota. Jo automatic updates the, wo toh theek kaam karte rahe, isme koi dikkat nahi aayi. Bas yeh laga ki mujhe zyada comfortable feel karane ke liye thoda aur proactive communication hona chahiye tha.