Support toh mila par timing mere schedule se match nahi hua
Socha tha support thoda flexible hoga kyunki mera kaam raat ke time hota hai. Jab main ne pehle call kiya toh wait zyada tha aur jab baat hui toh lagta tha ki support team sirf din ke time available hai. Unka timing mere kaam ke hours se bilkul match nahi karta tha, jis se mujhe frustrating experience hua. Kabhi kabhi toh jab urgent doubt aata tha toh response der se milta tha, aur jab mail bheja toh reply milne mein der lagti thi. Weekly follow-ups karne pade par koi clear solution jaldi nahi mila. Training aur onboarding steps ache the, par jab issue aata hai toh communication better hone ki zarurat hai. Main chahta tha ki support hours mere schedule ke saath thode flexible hon, taaki main bina rukawat ke software use kar sakoon. Overall software mujhe kaam karta lagta hai, par support ki timing meri personal working hours ke liye fit nahi thi, isse kaam mein delay aaya. Agar yeh support timing thodi aur adjust hoti toh bahut better rehta mera experience.