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WFHI review

Support toh mila, par thoda tough bhi tha dhoondhna

4 out of 54 of 5Verified customerSupport and communication

Support toh mila, par thoda tough bhi tha dhoondhna

Main expect kar raha tha ki support aur communication easily accessible hongi, especially jab mujhe dialer ya database mein koi dikkat aayi thi. Pehle maine socha tha ki FAQs ya guides easily milengi, par thoda search karna pada. Phone pe support team se baat karna thoda clear hua aur unhone kaafi patiently issues samjhaye. Software ki terms aur labels thode confusing the, jo mujhe pehle samajh nahi aaye. Lekin jab main unse baat karta, toh help milti thi. Maine jo pehle use kiya tha, usmein shayad zyada direct ja sakta tha help ko, yahan pe thodi der lagti thi reach karne mein. Overall, communication kaafi acchi thi jab mila, par resources tak pahunch thodi challenging thi for quick queries. Support ke liye jo automated guides hain, wo basic problems ke liye helpful hain, par complex cases mein direct call karna better lagta hai. Mujhe lagta hai ki kuch aur clear aur accessible documentation hone se ye bilkul better ho sakta tha. Par fir bhi, dono taraf ki achhaiyaan aur kami dono samne aayi is experience mein.

Bhavesh Jaya ChatterjeeKarnataka, IndiaExperience: Published:
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