Support toh mila par shuru karne mein kafi waqt laga
Shuruaat mein main WFHI ke support se baat kar kar ke thoda frustrated feel kar raha tha. Jab maine software ko set up karne ki koshish ki, toh response time thoda slow laga aur mujhe lag raha tha ki main kaafi der tak wait karunga solution ke liye. Wo support team phone par generally helpful the, par jab main ready tha jaldi start karne ke liye, toh response aate aate delay ho jata tha. Training materials thode confusing lage, aur onboarding flow mein bhi kuch aise steps the jo mujhe baar baar samajhne pad rahe the. Payment aur invoice process theek tha, koi problem nahi ayi usme, par overall to mujhe laga ki zyada jaldi se software ka use shuru karna mushkil tha. Automatic updates ne to software ko behtar banaya, lekin wo bhi apne late hone ke wajah se use karne mein clarity nahi mila turant. Software ke calling tools usable hain, par shuru mein ease of use ki kami ke karan main unka poora use nahi kar paya. Mujhe lagta hai ki agar thoda upfront support aur jaldi access milti toh main jaldi productive ban pata. Finished toh maine thoda late hi, par ye software kaafi potential rakhta hai agar support system ko improve kiya jaye.