Support toh mila, par expectations thodi mixed thi
Main soch raha tha ki jab aap paid software hai toh support bhi seamless hoga, par shuru mein thoda inconsistent laga. Sign-up process clear tha, aur invoice time par mila, magar daily usage mein support ki timing aur response thoda alag tha. Kabhi kabhi call karne par turant solution milta, toh kabhi thoda wait bhi karna padta. Jo baat achhi lagi wo yeh ki support staff generally polite the aur samajhne ki koshish karte the. Updates ke baad dialer feature thoda smoother chal raha tha, toh software improvement dekhne ko mila. Lekin mujhe lagta hai initial expectations thodi zyada thi, ekdum instant aur perfect response ka. Bahut door nahi tha, par thoda better ho sakta tha. Mujhe lagta hai ki agar support team day to day consistent bane toh usage aur bhi smooth hoga. Overall experience positive raha, par thoda confusion aur wait bhi tha. Isliye 4 stars de raha hoon, kyunki almost sahi kaam kiya lekin completely flawless nahi tha.