Support toh mila nahi, matlab confusion hi confusion
Support team se main genuinely khush nahi hoon, kyunki jab main unko call kiya, mujhe jo simple sawalon ke jawab chahiye the, woh nahi mila. Yeh software ke features ke baare mein queries thi, par support representative bas general baatein kar rahe the, aur specific help dene mein fail rahe. Kabhi kabhi English mein baat karna mushkil ho jata hai, toh chahiye ki kisi tarah ki local help ho, par yahan toh aisi koi baat bhi nahi thi. Dialer aur database use karne mein dikkat ho rahi thi, lekin jo tutorial aur training thi, wo thoda confusing tha, isliye real-time support ki zarurat thi. Lekin jab support ne kaam hona tha, toh unhone zyada madad nahi ki. Jo mujhe chahiye tha, woh milna mushkil ho gaya. Overall, main is baar disappointed hoon, kyunki mujhe lagta tha things kuch better honge, par yeh system meri help ke liye_ready nahi tha.