Support toh kaafi better hai actually
Yaar, main bataoon toh, waisa support mila jo main expect nahi kar raha tha, matlab pehle ka software jisse exposed tha usse kaafi better laga WFHI ka telephonic support. Jab main dialer aur calling tools use kar raha tha, toh jab bhi kisi chhoti problem mein phone uthaya, toh jaldi response mila. Pehle mujhe waise support dekhke lagta tha ki wait karna padega par yahaan toh bilkul nahi. Training sessions bhi ache the — not too boring, straight to the point, jo mujhe jaldi se seekhne mein madad ki. Thoda database interface ko improve kar sakte hain, yeh toh main maan sakta hoon, thoda slow react kar raha tha kabhi kabhi. Aur updates ke time thoda problem hua tha jab kuch features ko naye version mein change kiya tha, but overall software ki reliability toh achhi hai. Billing aur payment process smooth tha, invoices bhi clear aaye the. Bas ek chhoti si baat, kabhi kabhi dialer ki settings mein thoda confusion ho jata hai. Par main definitely keh sakta hoon, inki support aur onboarding experience kaafi positive tha mere previous experience se compared.