Support toh chalti rahi, par timing fit hua
Mujhe baar baar yeh batana padta hai ki mera kaam flexible hours mein hota hai aur support team ko iska dhyan rakhna chaiye. WFHI ke telephonic support ne mujhe usual working hours mein hi adequately help kiya, lekin jab main apne irregular schedule ke baare mein bata rahi thi, toh unka response thoda slow hua tha. Mera din typically late start hota hai aur end bhi kabhi-kabhi late hota hai. In hours par support available nahi hota tha, toh jab main call karti thi toh unusable lagta tha. Jo samay main kaam karti hoon uske hisaab se support ka scheduling better ho sakta tha. Lekin phir bhi jab main sahi timing mein touch mein rahi, toh wo log kaafi patient aur helpful the. Training ke dauraan bhi yeh baat samjhai gayi thi ki help kab milega uska timeframe decide hai, par practically mujhe lagta hai ki thoda aur adjust karna chahiye tha. Dialer aur database features ke samjhaane mein toh acchi madad mili, par support ki availability ke wajah se kabhi-kabhi frustration bhi hua. Payment aur invoicing process smooth thi aur saare documents timely mile the. To summarize, support system theek tha based on standard timings, par meri kaam ki hours ke hisaab se thoda aur flexibility zaruri thi. Shayad main phir se use karun support next time bhi, par shayad main timing aur availability ke baare mein fir se dhyan dungi.