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WFHI review

support toh average hi tha

2 out of 52 of 5Verified purchaseSupport and communication

support toh average hi tha

Bhai, support experience zyada achha nahi raha mera. Jab bhi koi problem aayi dialer ya database mein, toh response milne mein kaafi time lag gaya. Unka telephonic support kabhi kabhi totally helpful tha, par zyada tar baar ya toh reps delay karte ya phir mushkil se samajh paate ki issue kya hai. Automatic updates bhi ek baar confuse karne wale the, support se samjhane mein der lagi. Jo training material diya tha, wo thoda basic tha, jiski wajah se troubleshooting khud karni padi. Mujhe lagta hai ki agar support thoda zyada proactive hota aur jaldi se queries handle karta, toh experience better hota. Honestly, main zyada expectations nahi rakhti thi, par ye jo average response mila woh disappointing raha. Overall, main kahungi ki support thoda aur reliable hone ki zarurat hai baki product use karne layak toh hai.

Mridula YadavGujarat, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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