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WFHI review

Support toh achha tha, par thodi waiting bhi hui thi

5 out of 55 of 5Verified customerSupport and communication

Support toh achha tha, par thodi waiting bhi hui thi

Mujhe WFHI ki telephonic support kaafi achha laga, specially jab main dialer aur calling tools ke use mein thodi dikkat face kar rahi thi. Support team fast response karti thi aur call pe patiently meri queries ko samajhke samadhan deti thi. Par ek chhoti si baat thi jo mujhe thodi ajeeb lagi, wo yeh ki kabhi kabhi mujhe apni problem baar-baar explain karni padti thi, which thoda time-consuming hua. Waiting period zyada lambe nahi the, lekin agar repeat instructions se bach sakte toh aur bhi smooth hota. Updates automatically hoti rahi jo naye features aur improvements laati, jo mere workflow ko simplify karti rahi. Overall onboarding flow bhi easy tha, par thoda aur prompt communication support experience ko better bana sakta tha. Toh, main kahungi ki support acha tha, bas thoda patiently aur efficiently thoda aur kaam karna chahiye.

Sarita NayakAndhra Pradesh, IndiaExperience: Published:
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