4 out of 54 of 5Verified customerSupport and communication
Support toh achha hai, par jab gadbad hoti hai toh thoda tang karta hai
Mujhe lagta hai ki aapka telephonic support zaroor kaafi helpful hai, specially jab koi chhoti si bhi dikkat aati hai toh. Lekin jab jab kuch galat ho jata hai toh thoda tang karta hai ki baar baar wahi cheezein explain karni padti hain. Training ne thodi confusions door ki, par fir bhi jab dialer ya database mein koi hiccup hota hai, toh mujhe lagta hai ki support team thoda zyda proactive ho sakti thi. Payment process kaafi smooth tha magar mujhe baar baar confirm karna pada ki correct invoice ban rahi hai ya nahi. Overall, ye experience main apne dost ko aise batati, "Support strong hai, lekin thoda patience rakhna padta hai jab kuch galat ho jata hai." Thoda aur streamline karoge toh better hoga.