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WFHI review

support toh acha tha, par steps thoda confused bhi lage

4 out of 54 of 5Unverified experienceSupport and communication

support toh acha tha, par steps thoda confused bhi lage

Mai kahunga ki support system overall sahi tha, lekin thode steps thode out of order lage the. Jab initial setup kar raha tha, toh lag raha tha ki pehle dialer configure karne ki jagah mujhe pehle database pe work karna chahiye tha, par koi clear flow best nahi dikh raha tha. Support wala banda help kar raha tha, par kabhi kabhi thoda confusing instructions dete the. Mujhe laga agar woh sequence better hota toh time bach sakta tha. Par haan, end me sab features sahi kaam karte the aur support team bhi prompt thi. Unhone telephonic call pe patience se problem samjhai jo mujhe helpful laga. Overall mai khush hu ki kaam complete hua, lekin agar thoda smooth order follow karte toh experience thoda aur jaldi hota. Mujhe lagta hai ki software ka potential acha hai, par guide aur instructions me thoda consistency nahi tha. Jaise support kaise chahiye, usme thoda improvement hoga toh mai aur bhi jyada khush rahunga. Abhi mai thoda wait kar raha hoon ki agla update kya naye features laayega, par mai kahunga ki ye abhi kaafi accha experience tha.

Yogesh ShanbhagMeghalaya, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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