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WFHI review

Support toh acha tha par roz ka experience mixed raha

2 out of 52 of 5Verified customerSupport and communication

Support toh acha tha par roz ka experience mixed raha

Main soch rahi thi ki support kaam karega jaise pehle bataya gaya tha, par daily use mein thoda alag experience raha. Ek taraf se main appreciate karti hoon ki telephonic assistance generally theek tha aur help milti thi, par kabhi kabhi issues repeat ho jate the aur baar baar wahi explanation dena padta tha. Jo updates regularly aate hain, wo mostly seamless the, lekin unke baad kabhi kabhi software slow ho jata tha ya dialer sahi se kaam nahi karta tha. Mera daily workflow thoda impact hua in cheezon ki wajah se. Billing aur payment ke mamle mein bhi clarity thi, bas mujhe kabhi kabhi lagta tha ki communication mein thoda gap raha. Shayad mera expectations thoda zyada the, isliye mujhe aisa experience hua. Main kehti hoon ki agar kisi ko basic aur stable support chahiye toh shayad ye theek rahega, par agar complex ya frequent issues hote hain toh woh thoda challenging hoga.

Nirali MathewMizoram, IndiaExperience: Published:
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