Support toh acha tha, main phir bhi soch rahi hoon
Mujhe lagta hai ki setup phase mein zyada support mila jo mostly ek baar ka kaam tha. Training session aur initial calls bohat informative the, mujhe samajh aaya ki kis tarah se dialer aur database use karna hai. Lekin jab main regular use karne lagi, toh laga ke mujhe support ki zarurat kum hogi. Thoda ajeeb laga ki kabhi kabhi jab queries hoti thi toh response time thoda slow tha, shayad because it was not a high priority issue. Ye ek chhoti si problem thi, overall communication theek rahi. Soch rahi thi ki kya main fir wahi process follow karungi, matlab ki phir se onboarding team se contact karna padega ya nahi. Mujhe lagta hai ki agar koi naye feature aaye ya upgrade ho toh main definitely unki help loongi. Isliye, while main overall setup se satisfied hoon, because sab kuch smoothly shuru hua, mujhe future support ke availability thodi unsure lagti hai. Lekin haan, agle time bhi agar help ki zaroorat padi toh try karungi, itna pakka hai.