4 out of 54 of 5Verified customerSupport and communication
Support toh acha hai, bus thodi self-reliance lagti thi
Support aur communication kaafi theek thi lekin mujhe zyada tar cheezein khud hi samajhni padti thi. Dialer aur calling tools ki problems par jab bhi contact karta toh response timely milti thi aur queries solve bhi ho jati thi. Lekin training aur onboarding mein utni help nahi thi jitni main expect karti thi. Database feature thoda complicated lagta hai shuru mein, toh usmein guide milda hota toh acha rehta. Overall, mujhe lagta hai ki agar thodi zyada proactive assistance milti toh zyada smooth hota, par fir bhi support team ne achha kaam kiya. Main keh sakti hoon ki independent samajh lene wale users ke liye yeh system acha hai, par jinhe zyada help chahiye unke liye thoda tough ho sakta hai.