support to the rescue but thoda slow response bhi mila
Maine jab pehli baar support ko call kiya tha, thoda hesitation tha ki kya wo time pe help kar paenge ya nahi. Generally software ka interface easy lagta tha par kabhi kabhi dialer mein call drop hone ke baad confusion hoti thi ki records sahi hain ya nahi. Support team ne achhe se help kar di jab bhi maine unko problem bataya but kabhi kabhi lagta tha ki response thoda slow aaya hai. Baaki database feature acha kaam karta hai, automatic updates bhi time pe aaye jis se latest version use kar paya. Sign-up process simple tha and payment clear hua invoice ke through, isme koi dikkat nahi ayi. Mujhe lagta hai ki agle baar mujhe shayad support se dubara baat karni pade agar koi naya issue aaye, par overall unka communication balance bana ke rakha hai. Ek chhota sa reservation hai ki agar thoda aur prompt hota to aur bhi acha lagta, lekin woh patience ke sath problem solve kar dete hain.