support to the point, par kuch clarity chahiye thi
Mai support kaafi baar call kar raha tha jab mujhe kuch features samajh nahi aate the ya kisi technical problem se deal karna hota tha. Generally, jo explanations diye wo clear hote the, especially jab dialer use karne ki baat aati thi. Par kabhi kabhi mujhe lagta tha ki wo thoda zyada detail mein ja sakte the, jisse confusion aur kam ho jata. Kabhi-baari support interactions mein mujhe feel hua ki woh thoda repetitive ho rahe hain, same cheeze baar-baar explain karni padti thi. Although overall communication acchi rahi, par mujhe lagta hai ki initial explanations mein thoda aur depth honi chahiye thi, toh kam baar support ko contact karna padta. Uske baad main ek baar phir se bola toh pata chala ki wo same points hi repeat kar rahe hain, jo time waste hua. Toh clarity fully nahi thi, par main ye nahi keh raha ki support bekaar tha, bas thoda aur detailed aur consistent hona chahiye tha wo sab.