Support to tezi se badhiya tha, expectations se better nikla
Maine initially socha tha ki support team thoda slow aur formal hogi, par mujhe laga ki unka approach bahut warm aur helpful tha. Jab maine calls kiya to clear guidance di gayi aur koi pressure feel nahi hua ki turant sab solve ho jayega, jo mujhe zyada realistic laga. Dialer aur database features ke bare mein agar queries thi, to patiently samjhaya gaya. Itne din ke baad, main kaafi confident hoon ki agar future mein koi dikkat aayi to main support se helpline pa sakti hoon bina jyada tension ke. Jo training aur onboarding ka experience tha, wo bhi organized laga aur system ke labels clear the, is wajah se basic steps samajhna asaan tha. Mujhe pata hai ki jitne bhi tools hai, sabko ekdum perfectly operate karne ke liye thoda waqt lagta hai, toh yeh support mujhe realistic lagti thi jo meri expectations se thodi behter thi. So definitely, jo help maine socha tha usse zyada mila aur main aage bhi use karungi.