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WFHI review

Support to start hua, par expected speed se slow tha

3 out of 53 of 5Verified purchaseSupport and communication

Support to start hua, par expected speed se slow tha

Support aur communication ka jo experience raha, usme main ne expect kiya tha ki start karne mein kam se kam time lagega. Pehle socha tha ki jab main software aur training ke liye sign up karunga, toh support waale log turant assist karenge aur sab kuch smooth hoga. Lekin reality mein mujhe kaafi patience rakhna pada because jahan tak onboarding aur basic setup ka sawaal hai, process expected se slow raha. Kuch samay laga jab tak main dialer setup aur database ko fully functional bana paya. Yeh alag baat hai ki support representatives phone pe kaafi helpful the aur queries clear kar rahe the, par unka response time thoda delayed tha. Jo missing lagta tha wo ek streamlined aur faster onboarding support tha jo mujhe jaldi se ready kar deta. Ab jab main software ko fully use kar leta hoon toh mujhe lagta hai ki woh sab delay initial phase tak hi sabse zyada tha.

Lalit Dhara BhaveKarnataka, IndiaExperience: Published:
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