Support to match my kaam ke hours — thik thak hi raha
Mujhe lagta tha ki support waale log mere working hours ke hisaab se available honge, par ye poora time jyada suit nahi karta tha. Kabhi kabhi main call kar raha tha, toh ummeed jaisi helper milti thi, par equally baar toh connection ya response late aaya, jo kaafi thakane wala tha. Maine kahi baar samjhaane ki koshish ki ki mera schedule aisa hai, par shayad woh properly adjust nahi kar paa rahe. Training sessions aur onboarding information to theek thi, par support jab zarurat ho toh delay thoda frustrating tha. Mujhe database feature bhi use karna tha, jisme kabhi kabhi navigation slow lagta tha, kuch cheeze smooth thi aur kuch nahi. Overall, wo jo support mila, usmein positive aur negative dono aspects the, jisse main 3 stars hi de sakta hoon.