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WFHI review

Support to chal gaya, par expectations se poora match nahi hua

3 out of 53 of 5Verified purchaseSupport and communication

Support to chal gaya, par expectations se poora match nahi hua

Main soch raha tha ki software aur support dono quick aur clear honge, par kuch cheezein thodi mixed rahi. Jab dialer aur calling tools mein problem aayi thi, toh pehla to mujhe support ko tedi-mehdi explanation deni padhi ki issue kya hai. Support team generally helpful thi, lekin thoda time laga unhe convince karne mein ki real problem kya tha. Training toh thi, par mujhe lagta hai woh expectations se thodi kam detailed thi. Database ka integration mein thodi complications thi jo solve karne mein mujhe efforts karne pade. Mujhe clarity nahi mila ki ongoing support kitna involved rahega, kyunki kabhi kabhi mujhe lagta tha ki main kaam kar raha hoon bina kisi fresh guidance ke. Overall, main kahe sakta hoon ki software usable hai, par thoda patience rakhna padega. Verdict yeh hai ki support aur setup dono thode mix experience diye, na poori tarah perfect, na totally disappointing. Main expect karta hoon ki agli baar thoda aur smooth hoga.

Ashwin NeneOdisha, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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