Support to achha tha, par rozana mujhe wajah de di problems
Mujhe lagta tha support helpful rahega, especially jab software use karna shuru kiya tha. Pehle din sab sahi tha, sign-up aur payment karne mein koi dikkat nahi aayi. Lekin phir roz mujhe lagta tha kabhi dialer ka issue hai, to kabhi database access mein problem. Jab main support ko call karta tha, to response time bahut slow tha. Kabhi phone uthate kabhi line busy milti, kabhi lagta koi proper tracking nahi hai meri problems ka. Training session useful tha, par day to day questions ke liye support kamzor lag raha tha mujhe. Updates bhi automatically aate hain, par wo kabhi kabhi system ko slow kar dete hain. Overall mujhe lagta hai ki support se expectations match nahi hui, jahan kabhi accha service mila to kabhi disappointment bhi hua. Main sochta hoon agar rozana waqt se kaam na chal paaye, to solution tab hi theek hoga jab support system me improvement aaye jo ki meri taraf se abhi thoda frustration create kar raha hai.