Support timings worked well mostly, except for a small glitch
I appreciated how the WFHI team's support lines were mostly open when I needed to reach out during my working hours. Initially, signing up and setting up my dialing system was smooth, with clear guidance available during my daytime schedule. However, there was one instance when I faced a delay in response because I had a query late in the evening, outside their support hours, which made me wait a bit longer than I'd hoped. Despite that, the follow-up communication was helpful and resolved my confusion about the database integration steps. The invoicing process was straightforward too, and I liked how automatic updates didn't interrupt my working flow, which is important since I often work in unpredictable shifts. Overall, the fit of the support hours was mostly good against my actual availability, though having extended or 24/7 helpline would be a valuable improvement to avoid occasional wait times at odd hours. This minor hiccup aside, my experience with the support responsiveness was clearly positive and encouraging for ongoing use.