support timings thode off lage, overall feeling thi thodi frustrating
Main use kar raha tha WFHI ka software aur support system, par mujhe laga ki unke support hours mere kaam walon ke hours ke saath match nahi karte. Mera kaam subah se shaam tak hota hai, lekin jab mujhe kabhi bhi urgent queries hoti thi toh support available nahi milta tha ya response bahut late aata tha. Thoda bore bhi ho raha tha kyunki main baar baar khud se hi troubleshoot kar raha tha, jab ke kabhi kabhi toh ek chhoti si baat ke liye call assist chahiye hota hai. Training toh thik-thak thi, basics cover kar diye the par mujhe lagta hai ki jab real problems aati hain tab hi asli support ki importance samajh aati hai. Mujhe yeh bhi mehsoos hua ki automatic updates ke baad software mein changes lene ki clarity nahi hoti, aur jab main support ko call karta tha toh unka response thoda off-topic aur adhoora lagta tha. Overall it's like a half-baked service jispe achha potential hai par uska deployment meri working hours mein help nahi karta. Main baar baar apne kaam ke hisaab se align karne ki koshish karta tha, par timings ke wajah se frustration zyada badhta tha. Thoda aur flexible aur responsive support dekhne ki soch raha hoon agle versions mein.