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WFHI review

Support timings thoda unexpected nikle

4 out of 54 of 5Verified purchaseSupport and communication

Support timings thoda unexpected nikle

Working remotely means meri working hours thodi different hoti hain usual office timings se, mostly late nights. Jab maine support se contact kiya, mujhe thoda surprise hua ki kuch calls theek se attend nahi hui kyunki unka timing meri shift se match nahi kar raha tha. Lekin ek baar jab main ek issue lekar call back liya, toh conversation achhi lagi, unhone dhyan se meri problem samjhi aur solution bhi theek tha. Baaki, mujhe exact pata nahi ki support available kab kab hota hai, par jab bhi main help manga, response mila tha, bas timing thoda mismatch tha meri work schedule se. Training sessions toh fluent thi, par direct support thoda limited feel hua for my particular busy hours. Dialer system smoothly kaam kar raha tha, calls clear the, aur automatic updates se bhi system fresh lagta tha. Overall, ek moment ke alava sab theek tha, bas working hours ke hesab se thoda adjust karna padega mujhe ya support ko shayad.

Arun Jyoti IyerAssam, IndiaExperience: Published:
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