Support timings thik hain par roz ke shifts ke liye mushkil
Main soch raha tha ki support ki timing meri working hours se match karegi lekin thoda confusion hua. Kabhi kabhi jab main call karne ki koshish karta hu, toh support available nahi hota, jo mere liye kaafi problematic hai kyunki mera working schedule thoda flexible nahi hai. Ho sakta hai ki yeh support system un logon ke liye behtar ho jo 9 se 6 ka fixed timing follow karte hain, par jo log late evenings ya weekend shifts karte hain unke liye yeh solution perfect nahi hai. Software ka dialer aur database features toh theek the, aur training material bhi samajhne layak tha, par support ke liye phone uthane walon se baat karna hamare kaam ke ghanton ke hisaab se kabhi kabhi problem create karta hai. Main yeh samajh nahi pa raha ki main apne kaam ke liye best time kab call karun, kyunki har baar shayad response nahi milta. Jo log apne regular working hours mein call kar sakte hain, unke liye yeh helpful ho sakta hai, varna thodi pareshani ho sakti hai. Main thoda uncertain hoon ki agar support hours flexibly hote toh experience better hota ya nahi, par mere liye current arrangement thoda challenging raha.