3 out of 53 of 5Unverified experienceSupport and communication
Support timings thik hain, but fitment thoda missing hai
Mujhe laga support staff ko shaam tak available hona chahiye kyunki mera kaam mostly shift mein hota hai jo late evenings tak chalta hai. Jab main unko call kar raha tha subah ya dopahar mein, response acha tha aur queries solve kar dete the. Lekin jab main late evening mein help chahta tha toh time milta nahi tha, aur ye thoda frustrating ho sakta hai. Dialer aur database use karne mein koi dikkat nahi thi, lekin jab support ki baat aayi toh uss waqt unka available hona mere working hours ke hisaab se fit nahi baitha. Matlab, overall support helpful tha jab milta, par working hours ke saamne adjust nahi ho pa raha tha. Shayad agar support hours thoda extend ho jayein toh better ho sakta hai.