Support timings ne bohot surprise kar diya mujhe
Mujhe laga tha ki support mere kaam karne ke ghanton ke andar hi accessible hoga, lekin jab mila tab pata chala ki timing meri routine se match nahi karta. Main din mein active rehta hoon zyada, lekin support mostly subah ya late raat mein available hota tha. Is wajah se mera kaafi time waste hua jab mujhe help chahiye thi. Phone par baat karne ka experience frustrating tha kyunki baar baar wait karna padta tha aur kabhi kabhi ek hi baat ko baar-baar repeat karna padta tha. Unke updates automatic the par woh mere kaam ke hisaab se achhe se sync nahi ho rahe the jiski wajah se confusion hota tha. Training material samajhne mein bhi time laga, aur sign-up process complicated tha, jisme clarity ki kami thi. Database feature se workflows mein coordination mein problem aati thi overall. Mujhe lagta hai agar support timing thodi flexible hoti toh ye experience thoda better hota.