Support timings mostly worked for my schedule
The telephonic support from WFHI usually fit quite well with the hours I am active during the day. Calls were easy to schedule within the expected time slots and the agents were attentive when I reached out. Occasionally there was a slight delay if I called late in the evening, but that was understandable given the limitations. The priority assistance offered a faster response when I needed urgent help, which I appreciated. My main critique is that support availability could be extended a bit more regularly outside peak hours for those with varied workflows. Still, considering the overall balance, the support setup generally aligned with my working hours and I felt comfortable reaching out in case of any issues or questions. So, I would rate their communication and assistance as positive with minor room for improvement on coverage.