1 out of 51 of 5Unverified experienceSupport and communication
Support timings mere kaam ke schedule mein fit nahi aaye
Software ka support timings mere kaam ke actual hours ke hisaab se match nahi kar paya. Jab bhi mujhe urgent help karna hota tha, support line ya toh band milti thi ya busy rehti thi. Main to bas koshish karta tha ki khud se kaam ko manage karun, par kabhi-kabhi dialer mein jo issues aate the unka solution turant nahi milta tha, jis wajah se pura workflow affected hota tha. Training sessions day-time ke hisaab se rakhe gaye the jo mere liye thoda mushkil tha attend karna. Overall, support aur communication mere working hours ko suit nahi karte the. Isliye mujhe zyada lagta hai ki automation aur tutorials pe zyada bharosa karna padha.