Support timings mein bohot dikkat thi
Main ye bolungi ki support ke hours mere kaam ke hisaab se bilkul nahin the. Jab bhi mujhe unse baat karni thi, ya toh woh band milte the ya phir emergency issue ho toh bhi response dene mein late hote the. Isliye mujhe lagta hai ki waqt aur timing dono ko bahut seriously lena chahiye WFHI ko. Unka dialer aur software features acche hain, bas unka support system jo mera waqt samajh sake vo nahin laga mujhe. Remote training ka timing bhi mera schedule match nahi karti thi, jis wajah se struggle karna padta tha. Matlab ek basic cheez ke liye mujhe itna effort lagana padta tha ki main phir sochti thi ki kya yeh sab worth hai ya nahin. Payment aur invoice issues mein bhi yehi problem tha, kabhi kabhi main kisi query ke liye late tak wait kar rahi hoti thi. Jab tak yeh cheeze theek nahin hongi, main is system ko recommend karna mushkil samjhti hoon.