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WFHI review

Support timings ki wajah se pura experience frustrating tha

2 out of 52 of 5Verified customerSupport and communication

Support timings ki wajah se pura experience frustrating tha

Support ke hours mera kaam karne waale samay ke saath match nahi karte the. Jab main problem report karne ki koshish karti, toh lagta ki timely help milna mushkil hota. Support team ka response time mere liye bahut slow tha aur main ek professional ban kar jyada intezaar nahi kar sakti thi. Dialer ya software ke koi technical issues jab aaye, toh mein telephonic support lene ki koshish karti, par wo us waqt nahi milta jab mujhe sabse zyada chahiye hota. Matlab pura experience aise lagta tha jaise aapki zaroorat ka intezaar poora nahi hota. Jo billing aur payment ke issues the, unke liye bhi support wait time se frustration badh jati. Kuch queries briefly clear hui, par overall woh support jo mujhe chahiye thi, woh match nahi karti thi mere working hours ke saath.

Sharmila ParekhTelangana, IndiaExperience: Published:
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