Support timings fit the kaam ke hours
Support milna generally theek tha and I found that the timing matched pretty well with the hours I usually worked. Jab bhi call kiya, toh log available mil gaye aur unki baatein clear thi. Dialer aur database ke bare mein support kaafi informational thi aur jyada wait nahi karna pada. Mujhe lagta hai ki ye system exactly unka nahi jo 24/7 ho, par jitna chalna tha wo theek-thak tha. Automatic updates bhi waqt par aaye, iss se kaam mein badha nahi aayi. Training mein bhi junoon kam nazar aaya, mujhe laga ki sab sahi sahi samajhaya gaya tha bina jhanjhat ke. Overall, support ke hours mere kaam ke hisaab se fit baithe, jo meri taraf se ek positive baat hai. Bas ek chhoti si baat ki, kabhi kabhi phone support mein thoda slow response mila, par jyada dikkat nahi bani.