Support timing toh acha hai, par kaam ke hours se match nahi karta
Mujhe lagta hai ki support aur communication ka timing accha hai aur main appreciate karta hoon ki help jaldi mil jati hai jab contact karte hain. Problem ye thin ke mera work schedule thoda late hota hai raat ko, aur WFHI support team ke hours uske saath perfectly sync nahi the. Ek baar mujhe help chahiye thi late evening mein, par telephonic support use kar pana mushkil tha kyunki woh time tak available nahi the. Dusri taraf, jo communication channels hain wo easily accessible hain aur responses generally helpful milte hain. Software updates ka process smooth tha, aur training ke dauran communication consistently formal tha, jo mujhe pasand aaya. Lekin phir bhi, agar support hours ko thoda flexible banaya jaye toh main use aur effectively kar paunga. Mere liye ye thoda problem hota hai ki jab zarurat ho tab support available na ho. Is wajah se main 5 star toh dunga, magar ek choti si improvement ki zarurat hai support hours mein.