Support timing thodi mismatch thi lekin call quality acchi thi
Mujhe laga support hours mere kaam ke routine ke hisaab se thoda match nahi karte the. Main evening shift mein kaam karti hoon aur jab mujhe telephonic support ko reach karne ki zaroorat padhi, toh woh available nahi tha as per expectation. Par jab unhone call liya, toh communication kaafi smooth tha, aur support team ne badi patiently meri problem samjhi aur solution dene ki koshish ki. Mujhe yeh bhi laga ki database aur dialer mein humesha ki tarah improvements chal rahe hain, which was thoda reassuring jab main wait kar rahi thi help ka. Sign-up aur payment process mein koi dikkat nahi thi, wo fast tha. Overall, main mix feel kar rahi hoon kyunki communication ka quality acha tha but timing ki wajah se kabhi problem solve hone mein delay ho gaya. Mujhe ummeed hai ki woh timing aur thoda flexible karenge future mein.