support timing thoda tricky tha, magar madad milti rahi
Maine dekha ki telephonic support ka timing mera kaam ke houres se thoda alag tha, toh kabhi kabhi mujhe late night ya early morning call karna padta tha. Phone uthane wale log toh theek the, samajhdaar aur patient the, magar poora support milne mein thoda struggle hua kyunki time match karna mushkil tha. Training material je accessible tha, wo help karta tha jab live help available nahi thi. Dialer aur database setup mein jo automatic updates aaye, wo generally achhe se integrate ho gaya, par wo kabhi kabhi mera timing ke hisab se thoda inconvenient lagta tha. Mujhe lagta hai ki agar support hours thoda flexible hote meri working hours ke hisab se toh main zyada smoothly kaam kar pata. Par haan, overall effort kaafi tha lekin result bhi mila, toh main abhi is process ke saath thoda aur adjust karke kaam karunga.