2 out of 52 of 5Verified purchaseSupport and communication
support timing thoda tricky hai for mera routine
Main typical day mein subah 9 se shaam 6 tak kaam karta hu, par support ke hours mere schedule ko match nahi karte jitna chahiye tha. Jab bhi mujhe dialer ya software ke koi urgent issue aate, toh support team available nahi hoti thi, jis se kaafi dikkat hoti thi. Agar aap flexible timing pe kaam karte ho ya late night shifts hain, toh ye software aapke liye mushkil ho sakta hai. Is wajah se main recommend nahi karunga unko jinhe full day ya office hours ke bahar bhi frequent help chahiye hoti hai. Payment aur invoicing process theek tha, par support timing meri productivity ko affect karta tha.