Support timing thoda theek nahi tha
Mujhe lagta tha ki telephonic support mere kaam ke hours mein theek se available hoga, par wo utna helpful nahi tha jitna main expect kar raha tha. Jab bhi main call karta tha, toh kabhi kabhi support team se baat karne mein time lag jata tha ya phir unka response mera kaam ke hisaab se nahi hota tha. Wo log thoda rigid lagte the apne timing ke maamle mein, jo mere liye kaam karna mushkil kar deta tha kyunki main apni timings flexible rakhna chahta tha. Training modules thik-thaak the, they covered the basics well and dialer feature bhi kaam karta tha jaise bataya gaya tha. Lekin jab mujhe call-related issues solve karne hote, toh support zyada madad nahi kar pata tha, especially jab timing mismatch hota tha. Overall, mujhe lagta hai ki kuch jagah improvement honi chahiye taki support hours thoda flexible hoke users ke liye behtar bane.