Support timing thoda theek nahi laga yaar
Main kahunga ki software khud thik hai, par support ka timing mere kaam ke ghanto ke hisaab se nahi tha. Jab main help chahata tha during late evenings ya weekend, to kafi baar support team dhyan nahi deti thi, jo frustration create karta hai especially jab main urgent issues ko fix karna chahta tha. Phone support se generally samajh me aata tha ki help karna chahte hain, par unke availability hours mere regular kaam se match nahi karti thi, toh delay hota tha. On the bright side, sign-up aur payment ka process clear tha aur invoices milti rahi, jo kam se kam ek achha experience tha. Software features khud consistent hain, aur automatic updates se performance improve hoti hai. But agar aapko lagta hai ki aap 24/7 support lenge, toh yeh shayad wo jagah nahi hai. Overall, main kahunga ki product achha hai, par support timing meri routine ke saath fit nahi hua.