5 out of 55 of 5Unverified experienceSupport and communication
Support timing thoda surprise kiya mujhe
Mujhe laga tha ki support hours shayad mere kaam ke schedule ke bahar honge, kiunki main late evening tak kaam karta hoon. Lekin jab maine try kiya, toh dekha ki unhone kuch flexible hours rakh rakhe hain, jo mere kaam ke actual timings ke saath thoda fit hote hain. Kabhi kabhi late responses aate hain, jo samajh mein aata hai kyunki har service ke liye perfect timing mushkil hai. Samay ka dhyan rakhte hue, mujhe laga ki overall support system thik-thak hai, aur main confidently kah sakta hoon ki jo queries hain, unka jawab mujhe mil paata hai even during odd hours, jo kaafi surprise tha.