Support timing thoda off tha

Mujhe lagta hai ki support thoda flexible ho sakta tha kyunki mera kaam ke hours usually evening mein hoti hain, par telephonic help mostly subah aur din ke time available thi. Jab maine phone kiya to response theek tha, but kabhi kabhi lagta tha ki hours fit nahi ho rahe. Jo communication hai, wo overall acha tha aur instructions samajhne mein help mili, par jab actual kaam chal raha tha tab support se zyada madad nahi mil paayi. Shayad agar support hours extend hote toh zyada beneficial hota. Training ke baad jo onboarding process hua, wo smooth tha, but support timing ne thoda inconvenience diya.