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WFHI review

Support timing thoda off laga mujhe

2 out of 52 of 5Unverified experienceSupport and communication

Support timing thoda off laga mujhe

Mujhe laga tha ki jab main sign-up karungi toh support ki timings mere kaam ke hisaab se achhi hongi, par thoda mismatch mila. Jab main call karne ke liye ready thi, toh aksar support available nahi hota tha, especially evening hours mein. Software ka dialer toh theek tha aur database feature bhi accha chal raha tha, par support ka time fit nahi hua toh working flow thoda disturb hua. Jo automatic updates aate rehte hain, unse bhi thoda confusion hua kabhi kabhi, training mein clear guidance nahi mili is par. Lekin jo basic sign-up aur payment process tha, wo smooth tha. Overall, software capability achhi hai par support hours thode flexible hone chahiyen. Main expect kar rahi thi ki yeh cheez better hogi, par thoda disappointment hua. Shayad agar support timing badlega, toh experience better hoga.

Ananya PatelJharkhand, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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