Support timing thoda off lag raha tha, shayad isliye
Mujhe lagta hai ki support ka timing thoda mismatch tha mere kaam ke hours se. Jab main call karne ki koshish karti thi, toh kabhi phone pe turant koi response nahin milta tha, jo thoda frustrating tha. Main samajhti hoon ki support team ke working hours hain, par agar thoda flexibility hoti toh zyada accha lagta. Training sessions theek thi, lekin onboarding ke dauraan kuch cheezein clear nahin hui. Dialer aur database features thik kaam karte the, par kabhi kabhi software updates ke baad thodi confusion hoti thi ki naya interface kaise use karna hai. Mujhe lagta hai support agar mere timezone ko dhyan mein rakhti toh mujhe zyada madad milti onboarding aur setup ke dauraan. Mujhe ye bhi samajh aaye ki paid software hone ke naate customer care important hai, aur jo mila usme kuch theek tha, par thoda aur user-friendly approach ki zaroorat thi. Overall, feeling mixed thi kyunki software capabilities achhi hain, par support hours ke wajah se thoda kharch mana hota hai.