Support timing thoda mixed laga
Aap logon ka telephonic support system kaafi helpful hota tha lekin kabhi kabhi support available nahin hota tha jab main kaam kar raha hota. Mere kaam ke hours aur aapke support hours bilkul match nahin karte lagte. Main ne kai baar call kiya toh response prompt tha jab support mila, par kabhi-kabhi delay ho jaata. Database ya dialer features mein problem aane par turant help available hui, jo value add karta hai. Lekin overall ye scheduling mismatch frustrating feel hota tha, aapko dekhna chahiye ki support ko user timings ke saath thoda aur align kiya jaaye. It felt like help was there, par kabhi kabhi doori zyada tha.