3 out of 53 of 5Verified purchaseSupport and communication
Support timing thoda missing laga mera availability ke liye
Support ka timing generally office hours mein tha jo kuch cases mein helpful tha. Agar daytime mein queries hoti toh prompt assistance mil jati hai. Lekin meri working hours usually late evening hote hain, wahan support ka response available nahi tha. Telephonic assistance kabhi kabhi milta hai, par woh hamare work hours se match nahi karta. Training ke sessions bhi usually daytime mein hi hote hain, toh main kai baar miss kar jaati hoon. Matlab, basic system accha hai lekin working hours ke hisaab se thoda flexible support ya communication missing raha merko. Agar timing adjust ho jaaye toh interaction better ho sakti hai.