Support timing thoda mismatch tha
Mujhe yeh kehna padega ki support team kaafi responsive thi jab bhi main unhe call karti thi, par unke available hours mere kaam ke time se thoda mismatch karte the. Training schedule bhi zyada flexible nahi tha, jis wajah se kabhi kabhi mujhe extra wait karna padta tha apne questions ka jawab pane ke liye. Dialer aur database features achhe kaam karte the, lekin agar support aapke kaam ke samay available na ho toh process thoda slow ho jata hai. Automatic updates bina interruption ke chale, yeh accept karungi, par mere liye support timing ki issue bahut prominent tha. Sign-up aur invoice process toh smoothly chala, aur payment gateway bhi stable tha, toh usmein problem nahi thi. Bas communication aur assistance schedule itne flexible nahi the jitne meri requirement thi. Agli baar agar support hours ko mera time zone consider karke adjust karenge toh overall experience thoda behatar ho jayega.